Shipping policy

Shipping Policy - Antoine Francois 

Thank you for choosing Antoine Francois! Please review our Shipping Policy carefully to understand how we handle the shipping and delivery of your orders.
Order Processing Time :  Upon receiving your order, our team will work diligently to process and prepare it for shipment. Order processing typically takes 3-5 Weeks , including shipping time , excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods and Carriers :  We offer various shipping methods to accommodate your needs. The available options and carriers will be presented to you during the checkout process, based on your location and the products in your order. Our standard shipping carriers may include but are not limited to national postal services, courier services, or recognized shipping providers. Once you have paid for shipping fees , they will not be refunded and are all final . 
Shipping Rates Shipping :  rates are calculated based on factors such as the destination, shipping method selected, weight, and dimensions of the package. The applicable shipping charges will be displayed at the checkout before you complete your purchase. Please note that additional customs duties, taxes, or fees may be imposed by your local authorities and are the responsibility of the buyer.
Estimated Delivery Time : We strive to provide accurate estimated delivery times for each shipping option. However, please note that these are only estimates, and actual delivery times may vary depending on factors beyond our control, such as customs clearance, weather conditions, or unforeseen delays by the shipping carrier. We cannot guarantee specific delivery dates or times.
Tracking Information :  Once your order is shipped, we will provide you with a tracking number and a link to track the progress of your shipment. Please allow a few hours for the tracking information to be updated by the shipping carrier. You can use the tracking number to monitor the status of your delivery on the carrier's website or through their provided tracking service.
International Shipping : We are delighted to offer international shipping to select destinations. However, please be aware that international orders may be subject to customs inspections, which can cause additional delays beyond our control. Any customs duties, taxes, or fees imposed by your country's customs authorities are the responsibility of the buyer.
Shipping Address : Accuracy Please ensure that you provide us with the correct and complete shipping address when placing your order. We will not be responsible for any delays or additional costs incurred due to incorrect or incomplete address information provided by you. If you need to make any changes to your shipping address, please contact our customer support team as soon as possible.
Shipping Restrictions :  Certain products may be subject to shipping restrictions or regulations based on their nature, destination, or local laws. We comply with all applicable shipping regulations and reserve the right to refuse shipping or cancel orders if necessary.
If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact our customer support team at antoinefrancoisldn@gmail.com